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Quick routes to common jobs, answers to common questions, and where to ask.
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Common jobs
Each one opens the right screen.
- Ship today's ordersOpen the unfulfilled orders, select them and fulfil in one go.
- Refund or cancel an orderOpen the order, then use Refund, or Cancel in the ⋯ menu.
- Handle a returnApprove the request, check the parcel when it arrives, then refund or exchange.
- Add a product with sizes and coloursAdd the options and every combination is created for you.
- Run a promotionCreate a code or an automatic offer, with dates and limits.
- Set up the storeFive short steps: details, a first product, shipping, payments.
- Give your team accessInvite people and choose what each role can do.
- See how the store is doingSales, conversion and best sellers for any date range.
Questions staff ask
How the admin behaves in the cases that surprise people.
All systems normalCheckout, payments and email are running.